Support is handled via our Support center. It is designed in a way so only Envato users that have bought some of our plugins or Themes can register. You have to use the purchase code in the process. This has been causing some problems so please check the screenshots below to see where to get the purchase code. Also please note that you have to use your Envato username in the process.
If you have any issues while trying to register please contact us at firstname.lastname@example.org.
Click on the image for a larger preview!
After you click on the License Certificate you will then be able to see the code in the file which will look like in the screenshot below: